1. Log in all incidents on the log book. 将所有事件记录在日志内。 2. To ensure function rooms and toilets are clean before functions start. 在多功能厅营业前，确保多功能厅与卫生间 的卫生。 3. To attend to guest requests and complaints. 注意客人的要求和投诉。 4. To control all housekeeping keys that are assigned out throuthout the day. 负责控制所有分发出去的钥匙。 5. To make requisition weekly of amenities for guest supplies. 每星期一次申请消耗品。 6. To make requisition of chemicals supplies. 申请领取清洁剂。 7. Greets and is courteous to all guest and colleagues, uses eye contact and always offers assistance. 对待所有客人和同事要彬彬有礼、热情，用眼睛交流并时刻提帮助。 8. To report and follow up on repair and maintenance. 上报并跟踪维修和保养情况。